DAKOTA PHOTOS / Clientes & Instalaciones / Port Aventura World / Port Aventura World - Costa Dorada
Our collaboration with Port Aventura World is one we are most proud of. Both because of the size of this facility that receives more than 5 million visitors a year, and because of the circumstances that led us to it.
In August 2008, at the height of the tourist season, we received a direct call from the world’s largest technological operator of the photography and image sector in Theme Parks, who was at the time operating the photography service at Port Aventura.
Our collaboration with Port Aventura World is one we are most proud of. Both because of the size of this facility that receives more than 5 million visitors a year, and because of the circumstances that led us to it.
In August 2008, at the height of the tourist season, we received a direct call from the world’s largest technological operator of the photography and image sector in Theme Parks, who was at the time operating the photography service at Port Aventura.
Their concern was that, due to an internal problem, they were unable to manage directly the photo service at the entrance of the Park, nor to attend the public at the various “Foto Rides” installed in the numerous attractions of the Park, which included the roller coaster with the highest vertical drop in Europe at the time.
In just one week, we thoroughly analysed the entire photo system and structure installed in the Park. We studied visitor flows, internal protocols to be carried out with the Park, timetables, the technological installation, existing hardware, connections… We met with the staff that had previously managed the service, restructured it, made the necessary interviews and incorporations, set up an operational management, diverted resources from our central administration… We took all the necessary steps to hire staff, activity licences, licences for use…
In addition to the “Photo Gate” and using photographers who moved freely around the Park taking pictures of unique moments, we also took on all the management of the points of sale of the “Photo Rides”, the photo with Port Aventura fiction characters, the events, the photographs taken in Costa Caribe water park, and finally the installation in the Far West where visitors were dressed in actual and complete outfits to have a picture of those times taken.
We solved in an extraordinary way the situation that was presented to us and managed to save the season and the prestige of the photography service of those who had hired us, and of Port Aventura World.